Privacy Policy

Privacy Policy Version 1.1 updated March 2015

Our Privacy Policy is to respect and protect the privacy of visitors to our website and subscribers to our mailouts. This policy statement tells you how we collect information from you and how we use it. It will assist you in making informed decisions when using our site and our services.

The data we collect

We do request personal information such as your name, your email address (if you opt to provide your personal email address). We need to collect this information during the purchase process to communicate with you and to deliver our products to you. You are under no obligation to provide any personal data if you don't want to, so once this information is used we will delete it if you have chosen to opt out.

We also use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. If you choose to opt out of receiving any such communications from us, please let us know by email and we will respect your decision.

We also collect aggregate information from all web site visitors. This aggregate data is used to customise our web content to deliver a better experience for our users and will in no way personally identify you.

Use of IP Address

An IP address is a number that's automatically assigned to your computer whenever you're surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our site.

Use of Cookies

Cookies are pieces of information that a website transfers to an individual's hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your preferences while you're at our site. The use of cookies is an industry standard - you will find them at most major web sites.

CookieNamePurposeMore information
Google Analytics
  • _utma
  • _utmb
  • _utmc
  • _utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Click here for an overview of privacy at Google
ASP Session
  • ASP.NET_SessionId
This cookie is used to record that users have viewed the website. This cookie expires when you close your browser.Visit the Microsoft website
AddThis jQuery Plugin
  • loc
  • Coyote-2-a0f0083
  • bt
  • ana_svc
  • phpbb3_* and style_cookie
  • __utm*
  • uid/uit
  • psc
  • gi/dt
  • ssh/sshs

These cookies perform various roles;

  • loc - geolocation cookie which records the approximate location of a user.
  • Coyote - Load balancer cookie
  • bt - Behaviour Targeting cookie
  • ana_svc - a real-time service cookie
  • phpbb3_* and style_cookie - set by support forum software.
  • __utm* - Google analytics tracking
  • uid/uit - User ID and login time tracking
  • psc - View counter cookie.
  • di/dt - Date tracking cookies; used for determining expiration of other cookies.
  • ssh/sshs - Service share history used for configuring preferred services.

 

Visit the AddThis Website
jQuery UI
  • ui-tabs-1
  • ui-tabs-2
These cookies are used to enhance your experience when browsing a site. They remember which tabs you last looked at and takes you to them when you return. This cookie expires after 24 hours.jQuery UI Cookie Implementation

By showing how and when visitors use a website, cookies help companies see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed and this information is most easily tracked with cookies. We use cookies to better understand and improve areas of the website that our users find valuable. While both of these activities depend on the use of a "cookie," visitors to our web site always have the option of disabling cookies via their browser preferences.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of the web site may not function properly or may be considerably slower if you refuse cookies.

Use of clear GIFs

A clear GIF (Graphics Interchange Format) or pixel tag (also known as a 'Web beacon') is a line of code placed on some of our web pages and in emails which, in a similar way to our use of cookies above, allow us to analyse the specific usage patterns of visitors. We do not use clear GIFs.

Supplementary Information

We may acquire information about individuals from other sources and add such information to our house files.

Disclosure

We will not publish, give, sell or rent your information to anyone, ever. However, we reserve the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Our rights or property, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe in good faith that the law requires it.

Links to Other Sites / "Public" Areas

You should be aware that when you are on our web site, you could be directed to other sites that are beyond our control. There are links to other sites from our web site pages that take you outside our service. These other sites may send their own cookies to users, collect data or solicit personal information. The privacy policies of these other sites may significantly differ from that of us. We are not responsible for the privacy practices of any other sites and cannot guarantee the security of any of your personal information collected there.

Security

Protecting the security of all personally-identifiable information associated with our guests is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users' personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.

Privacy Policy for Minors

We do not knowingly collect information from minors. If you are under 18, please do not provide any personal information to us.

Access to your own data

To be provided with a copy of your own personal data that we collect online and maintain in our database, and to contest and correct inaccuracies, or request that your personal data be deleted, please send an email and we will respond quickly. To unsubscribe from future mailouts, simply send us an email with "unsubscribe" as the subject, or use the unsubscribe link in each mailout, and we will take you off the list.

Your Acceptance of the Terms of this Privacy Policy

By using this site, you signify your consent to the Privacy Policy. If you do not agree to this policy, please do not use this site. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check this page periodically for any changes. Your continued use of this site following the posting of changes to these terms will mean you accept those changes.

If you have any queries please contact us.

 

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